When you ask us for a demo
- What we collect
What you type into the form: your website, your name, your work email address, your business name, the market you are in, and — if you fill them in — who competes with you and what you already read.
Two things you do not type: the IP address the request arrived from, and the user-agent string your browser sends, which names your browser and operating system. If you reached the form from a preview we had already built, we also record the web address that preview was for.
The form has one hidden field, labelled as a fax number, which no person can see or type into. It exists so that automated submissions give themselves away. Nothing typed into it is ever stored.
- What we use it for
To build the desk we show you, to reply to you, and to arrange the call. The IP address and user-agent are kept for one purpose only: telling a genuine enquiry apart from a run of automated ones, which is the difference between a real lead being answered and being lost in a hundred fakes.
- Lawful basis
Steps taken at your request before entering a contract (Article 6(1)(b)), and our legitimate interests (Article 6(1)(f)).
You asked us for a demo, so preparing and arranging it is a step taken at your own request. Where the agreement we would eventually sign is with your employer rather than with you personally, that basis does not fit, and we rely instead on our legitimate interest in answering a business enquiry addressed to us. Legitimate interests requires us to balance that against you, and we have: you contacted us first, the details are ordinary work contact details rather than anything private, a reply is precisely what you were expecting, and — as the form promises — we do not add you to a list or a newsletter. The same legitimate interest, in keeping a public form usable, is what covers the IP address and the user-agent. You can object to either at any time, and we will stop.
- How long
Until we delete it. There is no automatic expiry — see How long we keep things, below.